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Frequently Asked Questions
Everything you need to know about our products and services
We offer a 30-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return. Free returns are available for orders over $50.
Standard shipping typically takes 3-5 business days. Express shipping options are available for faster delivery (1-2 business days). Free shipping is available on orders over $75.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Duties and taxes may apply and are the responsibility of the customer.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history. Real-time updates are provided throughout the shipping process.
Yes, we offer free size exchanges within 30 days of purchase. Items must be unworn and in original condition. Please refer to our size guide for accurate measurements before ordering.
All products come with a 1-year manufacturer warranty against defects. This covers manufacturing defects but not normal wear and tear. Extended warranty options are available for select products.
Care instructions are included with each product. Generally, we recommend gentle machine wash in cold water and air drying. Avoid bleach and harsh chemicals. Detailed care guides are available on each product page.
Yes, we offer wholesale pricing for bulk orders. Please contact our sales team for custom quotes on orders of 50+ items. Special pricing is available for retailers and businesses.
Our customer service team is available 24/7 via email, live chat, or phone. You can reach us at support@example.com or call 1-800-123-4567. Average response time is under 2 hours.
We're committed to sustainability. Our products are made from eco-friendly materials and we use recyclable packaging. We're also carbon neutral and plant a tree for every order placed.
Yes! Join our VIP loyalty program to earn points on every purchase. Earn 1 point per $1 spent and redeem for discounts. Members also get early access to sales and exclusive offers.
Orders can be cancelled or modified within 1 hour of placement. After this time, orders enter our fulfillment process. Please contact us immediately if you need to make changes to your order.
Yes, we offer digital gift cards in various denominations from $25 to $500. Gift cards never expire and can be used for any purchase. Perfect for birthdays, holidays, or special occasions.
If you receive a damaged item, please contact us within 48 hours with photos of the damage. We'll provide a full refund or replacement at no cost to you. Your satisfaction is our top priority.
Why Choose Medizzo?
See how we compare to other medical providers
| Medical Services | Medizzo | Other Brands |
|---|---|---|
| 24/7 Medical Support | ||
| FDA Approved Products | ||
| Free Home Delivery | ||
| Licensed Pharmacists | ||
| Prescription Verification | ||
| Insurance Coverage Support |
Let customers speak for us
My hair feels and looks good doesn’t irritate the eyes
Received yesterday . Thank you!!
Great service. I live in Australia - outskirts of Melbourne. I ordered for few ayurvedic oil items on 31st of July and received it on 6th of August. Pakaging was also good and secure. I checked the negative reviews and hesitated to place the order. But just to try, I placed an order. To my surprise received the order in just 6 days.
I was looking for this product for almost 10 years now. I used just this oil all my childhood and had excellent hair .Glad I was able to get it shipped here. Packaging was excellent and product arrived safe . Thank you very much
have not received my order yet at all
Smell great. Love to have these in closet and bathroom
In future If I need it I will order more
I like all of the Odonil Zipper air freshener. The Scillating rose is mild fragrant that very good anyway in the house. I like it in my closet
A friend mentioned Panion tablets for pain relief and I searched for a supplier. Thankfully Medizzo was an easy option. I'm very grateful for their service, and for their delivery to Australia.
Beautiful products, Fast shipping & Delivery. Reasonable price.
Great for immunity and delivered on time with Good care by the team.Thank you
I like the product and also appreciate the relative quickness of your delivery. There are other items I use from India that you don't carry. I would be very pleased if you did --Thank you --Ted W
